To strengthen our team in Nymburk, Czech Republic, we are looking for an Order Management Manager (m/f/d).
Your tasks
- Management of the Order Management organizational structure – direct supervision of two department heads (Order Desk and Engineering), responsibility for goals, KPIs, performance reviews, and the development of these teams.
- Responsible for end-to-end order management in collaboration with the Order Desk, including coordination across Engineering (including Technology) and Project Management until the successful completion of the order.
- The position reports directly to the Vice President of Operations at the Nymburk plant.
- Responsible for end-to-end order management from receipt through handover to production in collaboration with the Order Desk, with a focus on data quality, process stability, and transparency
- Manages delivery performance (COTD, POTD) and actively manages the backlog, including prioritization and corrective actions
- Identifies and eliminates the root causes of delivery issues using structured methods (e.g., root cause analysis, 5 Whys)
- Coordinates collaboration across Sales, Supply Chain, Production, and Quality to align priorities and resolve conflicts
- Ensures high-quality execution of Engineering and Technology activities, including technical readiness and production support
- Is responsible for project management of orders to ensure they are delivered on time, at the required quality, and within budget
- Standardizes and improves processes in Order Management, Engineering, and related activities (Lean, digitalization)
- Monitors and evaluates key KPIs, manages risks and escalations, and ensures a high level of customer service
Your profile
- University degree in mechanical engineering, economics, or a related field
- Experience in order management, engineering, or project management in a manufacturing environment
- Experience managing the entire order lifecycle and managing the backlog
- Responsibility for delivery KPIs and the ability to solve problems in a structured manner (RCA, 5 Whys)
- Knowledge of connections to Engineering and Technology (technical documentation, industrialization, basics of production preparation/CNC)
- At least 5–8 years of experience in engineering, including at least 3 years in a leadership role; experience managing cross-functional teams
- Advanced analytical skills, focus on processes, efficiency, and quality; strong communication and stakeholder management skills
- Fluent Czech, advanced English (B2/C1), advanced knowledge of MS Excel, experience with ERP systems, willingness to travel within the EU, and a Class B driver’s license
We offer
- One extra week of vacation – 25 days
- Company car
- Lunches/dinners fully covered by the company
- Summer and winter vacation allowance after 6 months – 7,350 CZK twice a year
- Contribution to supplementary pension insurance: 300 CZK per month after 6 months, increasing based on years of service
- Benefit card: 300 CZK per month after the first year, increasing based on years of service
- Free flu shots provided directly at the company
- Company events – Christmas party, summer barbecue
- Employee referral bonus of 25,000 CZK: 10,000 CZK paid after 6 months, and 15,000 CZK after the first year
- Loyalty bonus after 5 or more year
At Kelvion we thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion creativity shines because people are listened to, their contributions recognised, and their ideas welcomed. Our flexible approach to the way we work places people’s health and satisfaction as a priority, enhancing engagement and fostering career opportunities. We empower engaged individuals to grow, progress and carve their own paths within the company.
Together, We Shape the Future
